Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

To start a return, contact us at: azyvorasupport@gmail.com
Returns must be requested before sending any item back. Items sent without prior approval will not be accepted.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 48 hours with photo proof so we can resolve the issue quickly.

Non-returnable Items
We do not accept returns for:

• Personal care products (for hygiene reasons)

• Used items

• Sale items or gift cards

Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed within 5–10 business days to your original payment method.

Contact
For any questions, contact us at: azyvorasupport@gmail.com